Description
Welcome Your New Furry Family Member Today! 🐾💖
At Happy Paws US, we’re dedicated to making your journey to bringing home a new kitten a joyful and easy experience.
Here’s how to get started:
💳 Payment Options:
1. Pay in Full: Complete your purchase with a single payment using a debit or credit card at checkout.
2. Deposit: Reserve your selected kitten with a non-refundable deposit of $500/800 on our website. We’ll send you an invoice for the remaining balance a few days before your kitten arrives, or you can pay it upon pick-up.
🏠 When to Expect Your Kitten:
Your kitten will be ready for pick-up or delivery within two weeks after reaching four months old. If your kittens is currently 16 weeks old, they will be home with you in just two weeks!
🎒 What’s Included with Your Kitten:
– Two minatory PCH vaccines and a rabies shot before departure.
– Deworming/flea prevention and microchipping completed before leaving the breeder.
– Spaying/neutering at no extra charge if confirmed ready by the veterinarian.
– (FeLV) and FIV testing and fecal testing.
– A vet passport and a health certificate signed by a USDA vet.
– Kitten pedigree (breeding rights if applicable).
🛒 Preparing for Your New Kitten:
Ensure your home is safe and inviting for your new companion! Check our Kitten Guide for helpful tips on creating a cozy environment for your furry friend.
🚀 Shipping Options (Worldwide):
Our logistics team will determine the best delivery method for your location. Check our Shipping Policy here or at checkout!
If you have any questions or need help selecting the best method, we’re here for you!
🐾📸 Follow Us on Social Media!
We love hearing about your adventures with your new kitten! Follow us for adorable sneak peeks and a glimpse into our passionate pet community.
Are you ready to find your perfect kitten? Let’s make it happen today! 🐱💖
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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at E-Mail: info@petsncos.com for questions related to refunds and returns.
